Sees · Understands · Acts

From camera to action, in seconds.

The camera captures what’s happening. AI matches it to the receipt and spots any mismatch. You get only the moments that matter, with the video clip.

CAM 05 · DINING ROOM14:27

Queue · 3 people

Kiosk available

01 · SEES

Every camera becomes a sensor

Products, hands, drawers, queues, and busy bays. The AI tracks everything visible, across all cameras at once.

CAM 02 · HANDOVER14:32

Extra Cola

AnalysisOn tray: 3 × ColaOn receipt #4815: 2 × Cola→ Mismatch · 94% confidence

02 · UNDERSTANDS

Matches image to receipt

Every handover, void, or drawer opening is checked against your POS / cash register system, in seconds.

CAM 01 · TILL 114:29

Vigilessa · Till 1Drawer open 41 s with no receipt. 0:12 clip attached.

03 · ACTS

WhatsApp alert, with video

The manager gets the clip and receipt, then marks it as theft, mistake, or false alarm. For serious cases, it calls automatically.

Caught in the act

The moments you won’t see in a report.

1 / 8

CAM 01 · TILL 114:41:07

Cash in pocket · no transaction

THEFTDrawer opened with no receipt · clip sent to manager via WhatsApp

THEFT · FAST-FOOD

Cash from the till, straight into the pocket

The till opens without any transaction, and the bills go straight into a pocket. The alert is sent before the till even closes.

See fast-food →

CAM 02 · HANDOVER19:45:32

Printer · no receipt

Order handed over · no receipt

NO RECEIPTHandover without receipt · clip sent to manager on WhatsApp

NO RECEIPT · FAST-FOOD

Order handed to a friend

The bag goes over the counter, but the POS didn’t issue a receipt. The system links the handover to the missing transaction.

See fast-food →

CAM 04 · BAR23:47:12

Till · no transaction

Cash received · no receipt

CASHCash received without receipt · clip sent to manager on WhatsApp

CASH · BARS & CLUBS

Drink sold, till untouched

The drink is poured and paid for in cash, but nothing shows up on the till. Exactly the difference missing from the end-of-day report.

See bars & clubs →

CAM 07 · AISLE 417:42:15

Product hidden in backpack

THEFTProduct hidden · clip sent to security on WhatsApp

THEFT · RETAIL & SUPERMARKETS

Product hidden in backpack

The product goes into a backpack, not the basket. The alert goes to exit security, with a clip of the moment.

See retail & supermarkets →

CAM 06 · TILL 318:05:40

Unscanned product

UNSCANNEDUnscanned product · clip sent to manager on WhatsApp

UNSCANNED · RETAIL & SUPERMARKETS

Bottle bypassed the scanner

The expensive item skips the scanner and goes straight to packing. The receipt shows one less item than the conveyor.

See retail & supermarkets →

CAM 01 · TILL02:16:58

Product taken · unpaid

THEFTProduct taken from counter · clip sent on WhatsApp

THEFT · GAS STATIONS

While the cashier’s back is turned

The cashier turns to the shelf, and the customer grabs a product from the counter. The moment is caught and linked to the next receipt.

See gas stations →

CAM 08 · PACKING 221:10:03

Product hidden in jacket

THEFTMissing item from package · clip sent via WhatsApp

THEFT · WAREHOUSES & E-COMMERCE

Item hidden in jacket during packing

The item never makes it into the package—it goes into the employee’s jacket. The package ships incomplete, and the alert pinpoints the exact second.

See warehouses & e-commerce →

CAM 03 · ENTRANCE23:48:21

Person · after hours

INTRUSIONAfter-hours intrusion · automatic call + clip on WhatsApp

INTRUSION · PHARMACIES

Entry after closing time

The pharmacy is closed, but someone enters. The alert is instant, and for serious cases, the system automatically calls the manager.

See pharmacies →

Illustrative scenes generated for presentation. Not real clients or incidents.

Iris · Your AI Assistant

Ask your cameras. In your language, on WhatsApp.

Iris knows everything your cameras see and every transaction at your POS. Ask what happened, tell it what to watch for, and it sends you the weekly report automatically.

Get the clip and receipt, not hours of footage
Learns new rules from your messages
Answers the phone too, with voice

Discover Iris

IR

Iris · Vigilessaonline

Yesterday

Iris, what happened at register 1 last night after 22:00?

08:12

I found 2 incidents at register 1, between 22:00 and closing:

▶ 0:12

Drawer opened without sale22:47 · 41 s · no receipt

▶ 0:09

Extra item handed over23:05 · receipt #4815: 2 Cola, 3 on tray

For the rest of the night, receipts match what was handed over.

08:12

Notify me when the queue exceeds 5 people.

08:14

Done, I’ll notify you here. I’ve set the rule on CAM 04 · Dining Area, from open to close.

08:14

Monday

Weekly report · 24–30 Oct

Shift	Incidents	Confirmed
Morning	3	1
Afternoon	5	2
Night	9	6

The Unirii location has three times more post-payment cancellations than Militari. Most occur at register 2, after 22:00.

PDF · week-44-report.pdf

09:00

Illustrative example. The figures and locations do not represent a real client.

Industries

The same logic, wherever there’s a receipt.

Wherever a product is handed over and a receipt is issued, discrepancies can occur. We tailor detections to every business type.

Cola · not on receipt

Fast Food

Tray vs. receipt, every handover.

See how it works →

Glass · ~6 cl

Bars & Clubs

Oversized portions, complimentary drinks, voids.

See how it works →

Cappuccino · not on receipt

Cafés

Drinks and pastries handed over without a receipt.

See how it works →

Unregistered

Retail & Supermarkets

Products bypassing the scanner.

See how it works →

Cancelled after payment

Gas Stations

Voids after payment, shop, cash drawer.

See how it works →

Parcel #48120 · 3 of 4

Warehouses & E-commerce

Parcel checked against order.

See how it works →

Wash without receipt

Car Washes

Cars washed vs. receipts, queues, free bays.

See how it works →

No receipt

Pharmacies

Products dispensed without a receipt.

See how it works →

AI Detections

What the system detects.

Two sources, cross-checked: what’s seen on camera and what your POS reports. The POS side works from day one; product recognition is calibrated to your menu in the first weeks.

TRAY / BASKET

Products vs. receipt

What’s on the tray, conveyor, or in the parcel, matched against the receipt or order.

POS

Cancellations and voids

Receipts cancelled after payment, returns without a customer, repeated discounts.

CASH DRAWER

Drawer opened without sale

Every drawer opening without a receipt, with a video clip of the moment.

PATTERNS

By shift and register

Discrepancies that repeat at the same time, register, or team.

A compact dome camera and a fanless mini PC

How it works

Three steps. No change to your workflow.

01

We use your existing cameras

We connect to your current recorder. If the work area isn’t clearly visible, we install a small camera above it.

02

We connect to your POS

Receipts, cancellations, and drawer openings are captured in real time. A mini computer by the recorder analyzes images locally and only sends incidents.

03

You get only what matters

WhatsApp alerts with video and receipt, plus a weekly report. At first, a human reviews every alert.

POS Integrations

We connect to your existing POS.

We work with the POS and sales software used across Europe. We’ll check exact compatibility during your demo, for your specific model.

Your POSYour POSYour POSYour POSOnline ordering systemsOthers on request

Alerts & Clips

No more reviewing hours of footage.

You get the exact moment that matters on your phone: a short video clip, the receipt, and what doesn’t match.

10–20 second clip, linked to the receipt and register
Mark with a tap: theft, mistake, or false alarm
Your verdicts make the system smarter
For serious or repeated incidents, it automatically calls the manager

A restaurant manager checks an alert on their phone

Vigilessa · Register 1
today, 14:32

▶ 0:12

Item not on receipt. Tray shows 2 × Cola, but receipt #4815 lists only 1.

TheftMistakeFraud

Reports

See where and when discrepancies occur.

Weekly reports by location, register, and shift, highlighting the most frequent discrepancies and their video clips. For chains, view all locations on one screen.

BY SHIFT

Time and team

See which shifts and times have the most discrepancies.

BY LOCATION

Location comparison

Spot top performers and locations that need attention.

BY VERDICT

Theft, mistake, fraud

See how many alerts your team confirmed.

How much you lose

Enter your numbers.

Daily transactions × average receipt × discrepancy rate. A simple estimate; see your real numbers in the demo with your own records.

Estimated monthly loss per register1,620 €≈ 19,440 € per year

This is a rough estimate, not a guarantee. In the demo, we’ll show you your actual discrepancies.

Legal & team

Proper monitoring, clearly explained to staff.

Video monitoring at work is strictly regulated in Europe. We comply and prepare all documents before launch. Read the guide →

INCLUDED DOCUMENTS

We handle everything

Written employee notice, video monitoring policy, and Data Protection Impact Assessment (DPIA).

NO FACES

No facial recognition

Incidents are linked to the register and shift, not to tracked individuals. No filming in changing rooms or restrooms.

30 DAYS

Limited retention

Footage is deleted after a maximum of 30 days, except for incidents you choose to keep.

From the blog

About loss and control.

All articles →

3 November 2026 · 6 min

How to Spot Discrepancies Between Inventory and Sales

Discover simple, effective steps to identify gaps between your inventory and sales.

2 November 2026 · 5 min

Complimentary Products: A Nice Gesture or Hidden Loss?

Offering free products can attract customers—but also lead to losses. Learn how to balance goodwill with profitability.

1 November 2026 · 5 min

Spotting Fake Returns in Your POS Reports

Learn how to identify fake returns in your POS reports—and how Vigilessa can help.

From camera to action, in seconds.

Every camera becomes a sensor

Matches image to receipt

WhatsApp alert, with video

The moments you won’t see in a report.

Cash from the till, straight into the pocket

Order handed to a friend

Drink sold, till untouched

Product hidden in backpack

Bottle bypassed the scanner

While the cashier’s back is turned

Item hidden in jacket during packing

Entry after closing time

Ask your cameras. In your language, on WhatsApp.

The same logic, wherever there’s a receipt.

Fast Food

Bars & Clubs

Cafés

Retail & Supermarkets

Gas Stations

Warehouses & E-commerce

Car Washes

Pharmacies

What the system detects.

Products vs. receipt

Cancellations and voids

Drawer opened without sale

By shift and register

Three steps. No change to your workflow.

We use your existing cameras

We connect to your POS

You get only what matters

We connect to your existing POS.

No more reviewing hours of footage.

See where and when discrepancies occur.

Time and team

Location comparison

Theft, mistake, fraud

Enter your numbers.

Proper monitoring, clearly explained to staff.

We handle everything

No facial recognition

Limited retention

About loss and control.

How to Spot Discrepancies Between Inventory and Sales

Complimentary Products: A Nice Gesture or Hidden Loss?

Spotting Fake Returns in Your POS Reports

See your business’s real numbers.