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Home / Product / Iris

Ask your cameras. In your language, on WhatsApp.

Iris is the AI assistant in Vigilessa. She knows what your cameras have seen and what’s been recorded by your POS. Just message or call her like a trusted colleague—she’ll reply with the footage, receipt, and a clear summary.

IR
Iris · Vigilessaonline
Yesterday

Iris, what happened at register 1 last night after 22:00?

08:12

I found 2 incidents at register 1, between 22:00 and closing:

▶ 0:12
Drawer opened without sale22:47 · 41 s · no receipt
▶ 0:09
Extra item handed over23:05 · receipt #4815: 2 Cola, 3 on tray

For the rest of the night, receipts match what was handed over.

08:12

Notify me when the queue exceeds 5 people.

08:14

Done, I’ll notify you here. I’ve set the rule on CAM 04 · Dining Area, from open to close.

08:14
Monday
Weekly report · 24–30 Oct
ShiftIncidentsConfirmed
Morning31
Afternoon52
Night96

The Unirii location has three times more post-payment cancellations than Militari. Most occur at register 2, after 22:00.

PDF · week-44-report.pdf
09:00

Illustrative example. The figures and locations do not represent a real client.

What it does

Three things, done right.

No complicated dashboards, no endless searching through footage. All you need to do is ask.

ASK

Ask like you would a colleague

Type naturally, just like you speak: “What happened at register 2 on Saturday night?” You’ll get a summary, key video clips, and the related receipts.

TEACH

Teach her in plain language—no technician needed

Describe the rule and Iris will handle it: “Let me know if the fryer is left unattended for 3 minutes”, “Alert me if anyone enters the warehouse after closing”, “Notify me when the queue exceeds 5 people”.

REPORT

Reports come to you automatically

Every Monday morning you’ll get a weekly summary on WhatsApp: incidents by shift and register, location comparisons, and a PDF you can forward as needed.

IRIriscall in progress · 00:42

“Iris, was there anything unusual today at Militari?”

“Yes, two things. At 14:20, register 1’s drawer was left open for 41 seconds with no sale. At 18:05, an order went out with an extra drink. I’ve sent you both clips on WhatsApp.”

“Thanks. Email me the report by tonight.”

“Of course, you’ll have it by 20:00.”

On the phone

Talk to Iris.

When you’re on the go and can’t read, just call and ask out loud. Iris uses the same voice technology as our AI receptionists, already answering calls for hotels, clinics, and stores across Europe.

  • Speak naturally, in your language
  • She sends you video clips on WhatsApp during the call
  • Recognizes authorized phone numbers

Privacy

Answers only to the right people.

ACCESS

Only authorized users

Iris only responds to phone numbers set by your business: the owner, location managers, or shift supervisors.

DATA

Only your cameras

Answers come exclusively from your business’s cameras and POS. No data is ever mixed between clients.

GDPR

The same rules as the rest of the system

No facial recognition, images kept for a maximum of 30 days. Details in the GDPR guide.

Talk to your cameras.

We'll show you in a live demo, tailored to your business questions.

Request a demo